内容简介
本书详细地讲述了在商务与管理领域 如何与他人沟通等内容，包括如何求职，如何写报告，写信，写备忘录，如何收集与商务有关的信息等等。 本书特点： 灵活多样： 内容丰富，形式多样，读者可根据需要选择使用。 全面具体：提供了特定的战略，明确的指导，详细而的事例，涉及到商务沟通与管理的各个方面。 生动有趣：收集了商务沟通与管理过程中的各种奇闻逸事。 紧跟时代： 提供了研究成果和案例。
目录
Contents in Briet PART 1 THE BUILDING BLOCKS OF EFFECTIVE MESSAGES 1 Business Communication,Management,and Success 2 Building Goodwill 3 Adaptiong your Message to Your Audence 4 Making Your Writing Easy to Read 5 Effective Strategies for Planning, Composing,and Revising 6 Designing documents, Slides,and Screens PART 2 LETTERS AND MEMOS 7 Informative and Positive Messages 8 Negative Messages 9 Writing Persuasive Messages 10 Handling DIFFICULT pERSUASIVE Situations 11 Sales and Fund-Raising Letters PART 3 INTERPERSonAL COMMUNICATION 12 International Communication 13 Working and Writing in Groups PART 4 REPORTS 14 Planning,Proposing ,and Researching Reports 15 Analyzing Data and Writing Writing Reports 16 Using Graphs and Other Visuals 17 Making Oral Presentations PART 5 JOB HUNTING 18 Resumes 19 Job Aplication Letters 20 Job Interviews,Follow-Up Letters and Cals,and Job Offers APPENDICES A Formats for Letters and Memos B Writing Correctly C Making and Commnicating Meaning Glossary Notes Indexes
